1. Q: What information do I need to get started on my sales campaign?
  2. A:  You will need to call or email and let us know how many people are in your group. We will send you the appropriate number of sales brochures. All other information or forms can be obtained from our website at www.fundraising-fruit.com

  3. Q: What groups use Quail Valley Farms fresh fruit for fundraising?
  4. A: The list is extensive ranging from athletic teams, school groups, FFA chapters, PTA, PTO, bands/music groups, 4H, Boy Scouts, church groups and many service groups/community organizations such as Rotary, League of Women Voters, etc.

  5. Q: What dates are best for the sales campaign?
  6. A: Typically sales campaigns should be run for 2-4 weeks. Each year, there are two order date deadlines. The first order deadline is March 1st for mid-March delivery. The second order deadline is typically the day before Thanksgiving with early December delivery.

  7. Q: What happens if we decide to have the fundraiser?
  8. A: Call QuailValley Farms and let one of our staff members help guide you through the fundraising process. We will send you free color sales brochure/order forms for each member in your group and offer the leaders 24-hr. support.

  9. Q: How long should our sales campaign be?
  10. A: Generally you should run the campaign from two to four weeks, and also give yourself time to accumulate the final order before confirming with Quail Valley Farms.

  11. Q: What is my profit margin?
  12. A: The price structure we recommend offers you 50% profit margin with no hidden costs. Although we provide recommendations on pricing, you may charge more or less per box if you choose. You write your prices on the Quail Valley Farms sales brochures that are provided to your group. 

  13. Q: What are transportation costs?
  14. A: There are no transportation costs to your organization. The price you pay for your fruit includes the delivery to your site.

  15. Q: What is the minimum order?
  16. A: There are no minimum order requirements for first time customers. We are confident that your sales will build each year and we don’t want you to be afraid to get started.

  17. Q: What is the pallet count per item?


  18. A: Grapefruit 20 lb. carton
    99/pallet
     
      Oranges 20 lb. carton
    108/pallet
     
      Apples 20 lb. carton
    84/pallet
     
      Pears 20 lb. carton
    84/pallet
     
      Festival of Fruit 22 lb. carton
    84/pallet
     

  19. Q: How will we know the delivery date?
  20. A: When placing your order with Quail Valley Farms, a preliminary delivery date will be established. Once your order is assigned to a truck and loaded, a more specific delivery time will be provided. The truck driver’s phone number will also be given to you. Assemble your unloading team after confirming delivery time with the truck driver.

  21. Q: How is the fruit shipped?
  22. A: The fruit is packed in corrugate boxes and shipped on pallets in a refrigerated truck.

  23. Q: Who is responsible for unloading the truck?
  24. A: Your organization is responsible for unloading the truck. Upon arrival, volunteers from your team will need to be ready to unload your order. The number of volunteers required depends on the size of your order. If you have a loading dock and fork lift or pallet jack, the task is much easier. Many of the trucks our main carrier owns have electric lifts on the back of the truck so only a pallet jack is needed. We will discuss the situation with you prior to shipping. Be very organized when unloading the truck and distributing the fruit. First, unload the truck and verify the count, then have the team leader sign the bill of lading before allowing any of your team to take product for delivery. Verify the distribution of product to each team member for delivery. If someone is absent, then a substitute will need to deliver their orders.

  25. Q: How long will the product last?
  26. A: All the fruit has been harvested and stored at ideal temperatures. The length of shelf-life depends on how close you can store the fruit at the ideal temperature, as well as maintaining good clean air circulation.

    Ideal Storage Temperature  
    Texas Grapefruit 50-55 degrees F
    California Oranges 45-48 degrees F
    Apples  32-35 degrees F
    Pears  32-35 degrees F

    ALWAYS PROTECT THE PRODUCT FROM FREEZING TEMPERATURES WHEN UNLOADING, STORING AND TRANSPORTING THE FRUIT BOXES.

  27. Q: What if a customer finds a piece of spoiled fruit?
  28. A: Quail Valley Farms provides extra gratis fruit with your order to cover any spoiled fruit issues. Remember, it is best to open each box before delivery to confirm that every piece of fruit looks good. 

  29. Q: What are the payment terms?
  30. A: Payment is due at the time of delivery unless other arrangements have been made. We will accept a cashier’s check or a check from your organization. Please verify your counts and fruit quality prior to payment. Please put payment in the mail within 24 hours of fruit receipt. 

  31. Q: What happens if one of the fruits being sold is unavailable due to the forces of nature?
  32. A: The fundraising leader will be contacted to discuss options.

  33. Q: I still have a question? 
  34. A.  Contact us directly. We are a friendly group and would be happy to answer any other questions you may have. 

    Local Phone: 541-690-1331
    Fax: 541-245-8590
    E-mail: info@fundraising-fruit.com
 
 
 
Quail Valley Farms, Inc. P.O. Box 4117 Medford, Oregon 97501
P (541) 690-1331 F (541) 245-8590    info@fundraising-fruit.com    www.fundraising-fruit.com